Multi-Channel Fraud Management for the Enterprise

Norkom’s Multi-Channel Fraud solution enables financial institutions to manage fraud risk effectively across the organization. Our clients detect, manage, and contain organized fraud attacks that target multiple products and delivery channels.

Norkom offers a true end-to-end enterprise system which enables you to take a broad, customer-centric view of fraud rather than a limited, transactional view. You can detect,, prevent, investigate, respond and measure fraud across all business units and channels, and do it at a lower total cost than that of other approaches, You can also integrate our solution into your general ledger, which helps to automate and accelerate the process of response and counterattack during a fraud incident.

Detect Fraud with Configurable Analytics

Norkom’s detection methods deal with fraud across several channels, including:

• Card fraud: monitors all real-time authorizations, batch settlements and card management events
• Online fraud: monitors all web session parameters, transactional activity, and account management events
• Internal fraud: monitors employee transactional activity on their own accounts, employee transactional activity on customer accounts, and non-transactional information access
• Payments fraud: monitors all real-time and batch-based electronic payments including corporate bulk payments
• Check and Deposit fraud: monitors all activity, including check numbers and funds movement after deposit

Adaptable and Flexible

As financial institutions modify their financial crime defenses, criminals will continue to innovate. The introduction of new products, such as those based on the mobile platform, create new challenges. The Norkom Multi-Channel Fraud solution suite enables you to adapt and extend its powerful capabilities, quickly, without relying on Norkom personnel to do it for you.

The Norkom solution comes pre-populated with detection scenario libraries, screens, and key performance indicators. It incorporates a data model with dozens of entities and data attributes that help you future-proof your business in response to the ever-changing nature of fraud.