Consistency Across the Service Spectrum

Norkom leaves nothing to chance when it comes to supporting our clients. Over the years, we have developed and continuously honed our Services Approach and Methodology, always striving to provide consistent service and attentive involvement over the entire spectrum - from consultancy to implementation to training and support.

Our goal is to deliver smooth technical implementation and to equip your business and your team to gain maximum benefit from using our financial crime and compliance software suite. With hundreds of deployments, spanning four continents and working with all segments of the diverse financial services sector, Norkom’s professional services team has gained years of practical experience that is unrivaled in our industry.

The Distinctive Norkom Approach

Every Norkom project receives the same level of time, attention, and care from our specialist services personnel. Clients have access to our Project Management and Product Consulting teams, as well as to our Senior Business Consultants, whose collective mission is to guide clients through all phases of the implementation. This ensures successful delivery of the Norkom solution within agreed time frames.

Norkom Technical Architects also work with clients to determine the optimal deployment and data integration options with existing systems. In addition, our Training and Education teams facilitate a quick knowledge transfer to your personnel, enabling you to become comfortably familiar with all aspects of the Norkom solution.

All Norkom professionals have a deep knowledge of the financial services regulatory environment and experience in financial crime issues related to retail banking and insurance.