Implementation

Our implementation process is designed to help you realize the benefits of Norkom's financial crime and compliance software suite as quickly as possible. A typical implementation, even for complex projects, takes between 18 and 36 weeks and our methodology focuses on five comprehensive steps.

Step One - Initiation

Our project team will work with you to draw up a detailed project plan covering all the key deliverables, accountabilities and success criteria. It will take into consideration not only the product configuration but the integration of our products into your business processes.

Step Two - Definition

With you we will determine the end to end project scope and business requirements. We will define the overall project architecture, governance, communication plans, resourcing and time lines to ensure successful deployment. Finally we will work together in defining the data mapping from source systems, detection scenarios and matching processing, along with the strategies for system testing and training within your environment.

Step Three - ExecutionDuring this step our team will focus on the implementation of our product, starting with the installation of the standard product to validate project architecture.  Once we have completed these steps our professional services team will configure the modules within the product to match the requirement agreed in scoping.  Integration testing will be performed on sample data and once validated the fully configured product will be installed with system and integration testing taking place in advance of the acceptance phase.

Step Four - Assessment

Once the execution step is complete we will work with you to install the fully configured product into your acceptance environment.  We will train your business and technical administration users to enable acceptance testing to begin and finally, we will prepare all the project documentation ready for handover and go live.

Step Five - Close Out

Following acceptance, our project teams will commence the handover to local support teams and will be on hand, if required, to provide follow on support post acceptance.  The project teams will also facilitate the handover to Norkom's client support team.

In five comprehensive steps Norkom's implementation methodology transforms technology into a fully operational solution that will enable you to fight crime and deliver business value.