Our implementation process is designed to help you realize the benefits of Norkom's award-winning financial crime and compliance software suite as quickly as possible. A typical implementation, even for complex projects, takes between 18 and 36 weeks and our methodology focuses on five comprehensive steps.

Step One – Project Initiation

Our project team will work with you to draw up a detailed project plan covering all the key deliverables, accountabilities and success criteria. It will take into consideration not only the product configuration but the integration of our products into your business processes.

Project definition is made up of three core streams – business and technical discovery, requirements gathering and workstream definition and planning. In collaboration with you, we will determine the end-to-end project scope and business requirements. We will define the overall project architecture, governance, communication plans, resourcing and timelines to ensure successful deployment. Finally, we will work together in defining the data mapping from source systems, detection scenarios and match processing, along with the strategies for system testing and training within your environment.

During this step, our team will focus on the implementation of our product, starting with the installation of the standard product to validate project architecture.  Once we have completed these steps, our professional services team will configure the modules within the product to match the requirement agreed in scoping.  Integration testing will be performed on sample data and once validated the fully configured product will be installed with system and integration testing taking place in advance of the acceptance phase.

At this stage, we will work with you to install the fully configured product into your acceptance environment. Once you have validated that the Norkom-configured software meets your business requirements as defined during the Definition step, we will train your business and technical administration users to enable acceptance testing to begin. Finally, we will prepare all the project documentation ready for handover and go-live.

Following acceptance, our project teams will commence the handover to local Support Teams and will be on-hand, if required, to provide follow-on support post-acceptance.  The project teams will also facilitate the handover to Norkom's client support team.

In five comprehensive steps, Norkom's implementation methodology transforms technology into a fully operational solution that will enable you to fight crime and deliver business value.